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EwontaCare — a Support Platform for PrestaShop Online Stores
EwontaCare is a support platform tailored for online stores running on PrestaShop.
It combines modern automated digital services with on-demand access to a personal specialist.
What EwontaCare Does:
🛡️ Provides continuous protection against viruses and bots
🧹 Cleans the system from unnecessary data and junk files
📡 Monitors store availability and reports outages
📊 Performs technical audits and server compatibility checks
📈 Helps improve store conversion rates
🧑💼 Advanced plans include access to a support and configuration specialist
EwontaCare Mission & Objectives
Our platform is designed to deliver comprehensive support for online stores powered by PrestaShop.
It offers automated protection, monitoring, and optimization, allowing store owners to focus on growing their business—not handling technical issues.
Our Goals:
- Automatically scan online stores for viruses and potential threats
- Protect stores from bots and attackers, ensuring high security
- Continuously monitor store uptime and promptly report issues
- Analyze and optimize server compatibility for efficient performance
- Audit and fine-tune store settings to boost efficiency and drive sales
- Clean the system of clutter and unnecessary files to maintain speed and performance
Our Objectives:
- Reduce dependence on external IT support, which is often expensive and unreliable
- Automate monitoring and maintenance so the platform can detect and fix issues (e.g. malware, downtime, junk files) independently
- Provide ongoing technical support directly through the platform—no need for third-party contractors
- Continuously analyze and enhance store performance to increase efficiency and sales
- Alert store owners to any changes, intrusions, or malfunctions to minimize risk and ensure quick response
EwontaCare helps PrestaShop store owners not only maintain reliable operations, but also ensure security, performance, and maximum efficiency—with less effort and greater peace of mind.
Creation and rental of online stores
Store creation and rental are based on our flagship template, which is designed to ensure high product quality, fast launch, and cost efficiency.
Store creation — after filling out the brief, our designer creates the site elements based on the UX and UI of the flagship template. The design is adapted to your store’s theme and the preferences specified in the brief. As a result, you receive a customized store with banners, sliders, and additional pages.
It is important to note that we work within the concept and framework of the template — this allows us to maintain high quality standards and ensure a fast project launch.
Store rental — the store is rented through our platform. You create an account, fill in all the necessary settings, and receive a ready-to-use online store hosted on a technical domain. After that, you can connect your own domain. Rental is a great way to eliminate technical concerns related to server and store maintenance. We take care of everything while you simply sell and earn.
It is important to understand that this is not a website builder. In both cases, you receive a full-featured, professional online store created with years of e-commerce experience and based on numerous successfully implemented projects.
Online store support
Our support platform for online stores is designed to ensure that your store operates reliably, securely, and efficiently — without the constant need to contact technical specialists. It fully handles all key processes related to maintenance, protection, and optimization.
From the moment it is connected, the system continuously monitors your store’s security: it automatically protects against viruses, malicious code, and bots, providing a high level of protection without your involvement. At the same time, the platform monitors site availability — if the store stops working for any reason, you are immediately notified.
Special attention is given to technical cleanliness: the system regularly removes temporary files, cache, and other accumulated data that may slow down the site over time. This helps maintain stable performance and reduce server load.
The platform also performs a technical audit: it checks the store's compatibility with the server and identifies potential issues before they affect performance. In addition, you receive recommendations for improving conversion — the system helps optimize the store to increase its efficiency and sales.
For those who choose advanced plans, expert support is available — a specialist will help with setup, provide recommendations, and guide you throughout the entire cooperation.
It is important to understand: stability and uptime are key to successful sales. Focus on your business — let us take care of the technical side. The platform will handle everything for you.
Platform features
The platform has all the necessary functions to ensure the offline operation of the online store: it performs automatic scanning, analysis and monitoring, ensuring stability and security.
Key indicators
This section displays the key parameters of the online store: the current version of PrestaShop and the need to update it, an assessment of the store's settings, the time of the last system cleanup, as well as the number of blocked bots on the registration and contact forms.
SafeShop — Store scanning and protection
The antivirus system scans the online store for a variety of signatures, detecting viruses, malicious scripts, and embedded backdoors. The database is also checked for threats. It is important to note that scanning is performed using specialized signatures adapted specifically for the PrestaShop CMS, unlike standard hosting solutions that do not take into account the specifics of this platform.
Store activity by the hour
This tool tracks the store's availability during the day, records failures and deviations in operation, and also displays them on a graph by the hour. At the slightest malfunction, the system automatically sends notifications, which allows you to quickly respond to possible problems.
System check results
This section shows the degree of compatibility of your server with CMS PrestaShop. All necessary parameters that affect the stable operation of the store are checked. The result is displayed as a percentage scale, which allows you to visually assess how well the server is configured to work with PrestaShop.
Evaluating the store settings
The function is designed to evaluate the quality of your store's current configuration. The system assigns a score on a scale from 0 to 5 — the higher the score, the better the store is optimized technically and prepared for sales.
It is important to aim for the highest possible score: the higher the rating, the more stable and efficient your store will operate. In the left sidebar, you can see which specific items still require configuration.
Services
The "Services" section is designed for convenient ordering of additional work, such as banner rendering, SEO settings, functional improvements, and much more. This allows you to get everything you need in one place without contacting third-party specialists. You don't need to waste time searching for contractors — everything is convenient, transparent and accessible right inside the platform.
Store Buyout
Store buyout is available upon request and is calculated using the following formula: template cost + cost of installed modules from our marketplace.
If you need to transfer your store and cannot do it yourself, you can place an order for the transfer service in the corresponding section. After the order is placed, we will assess the scope of work. For a standard hosting environment, the transfer usually takes about 1 hour of work.
For detailed information, please refer to the Support section on our platform.
Video Tutorials
This section is designed to provide a deeper understanding of how the PrestaShop CMS works, as well as the functionality of our eCommerce rental and support platform.
We’ve done our best to explain all the key aspects of setting up and operating the entire system in detail.