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PrestaShop Support

Platform for PrestaShop
Store Support

Support should be in place before problems appear — so your store stays available, secure, and stable without issues getting in the way of sales.

What is included in support
store under control
Key services that help keep your store stable, secure, and running without unpleasant surprises.
Availability monitoring
We monitor your store to make sure it remains accessible to customers.
Antivirus scanning
We scan your store for malicious files and potential security threats.
Store configuration review
We identify weak points in your store configuration and operation.
Technical support
We help with PrestaShop questions and respond to technical issues.
Bot protection
We reduce spam, unwanted traffic, and unnecessary load on your store.
Cleanup of junk and unnecessary data
We remove accumulated data that can interfere with stable store operation.
24/7 monitoring
security
maintenance

We will answer all your questions and suggest the optimal solution

Get a consultation

Connect to
the support platform

Connect to the support platform
Our platform is designed to provide comprehensive support for online stores running on the PrestaShop CMS. It offers automatic protection, monitoring, and optimization, allowing store owners to focus on growing their business instead of dealing with technical issues.
And it's also a solution:
Reports

failures

Works

day and night

Disinfects

from viruses

Cleans

from clutter

Like the platform? Join now! ⬇️

I want to connect

Tools for
store protection

Uptime Monitoring

Monitors the availability of your online store and reports any outages or technical issues.

Uptime Monitoring

Antivirus Scanning

The antivirus system scans your store using multiple signatures to detect viruses, malicious scripts, and embedded backdoors. It also checks the database for potential threats.

Antivirus Scanning

Store Configuration Score

This feature evaluates the current setup quality of your store. The system gives a score from 0 to 5 — the higher the score, the better your store is configured.

Store Configuration Score

Technical Support

For users with advanced plans, expert support is available to help with configuration, provide recommendations, and guide you throughout our cooperation.

Technical Support

Bot Protection

The system continuously monitors your store's security and automatically protects it from bots, ensuring a high level of protection without your intervention.

Bot Protection

Garbage and Data Cleanup

The platform allows you to clean up junk and unnecessary files, which is critical for maintaining your store’s performance.

Garbage and Data Cleanup

Use
the opportunities

Event Log

This section provides a full history of your store’s activity, including timestamps. Monitor changes and quickly find the events you need.

Service Marketplace in Admin Panel

Everything for store growth in one place — from design to development. Convenient, transparent, and no need to search for contractors.

Knowledge Base

Everything about the platform in one place — from basics to advanced settings. Instantly find answers with intuitive navigation.

SEO Audit

A basic SEO audit will highlight key improvement areas in your store. We’ll suggest how to boost your ranking in search engines. Feature in development.

Version Availability

The platform notifies you about your current PrestaShop version and updates, helping you keep your store up to date.

Like our platform?
Connect Now

Advantages of this
solution

Saving

Time and money

your store

is always protected

optimization

SEO recommendations

interface

easy for everyone

we are here for you

technical support

fast

connection to the platform

Choose your
tariff plan

Basic

Store monitoring, junk cleanup, bot protection, and access to all platform services.
2.48 $ / mo.
Select

Standard

Everything in "Basic", plus the SafeShop antivirus for regular virus and threat scans of the online store.
12.92 $ / mo.
Select

Professional

Full control: everything in "Standard", plus support from a real programmer who independently responds to issues and fixes any problems.
45.56 $ / mo.
Select

Full control

Full technical support, from monitoring to solving any problems, is entirely on our side and without your participation.
130.42 $ / mo.
Select

Technical support app

Technical support after the full buyout of the app
32.51 $ / mo.
Select

Grow your
business together

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